Upgrade to the latest version of Author-it 5.5

Author-it Software Corporation is pleased to announce the new 5.5 release and the launch of a new product Author-it Reviewer. In this release we have tackled and solved two of the most challenging problems in technical communication – conducting content reviews, and managing versioning and branching. We have also continued to improve performance and stability.
Author-it Reviewer is an exciting new web-based product that revolutionizes the content review and approval processes. Author-it Reviewer reduces the traditional serial review process by up to 70% and transform it into a live, collaborative and interactive process.

Other New Features
•    Web Help enhancements for mid-topic jumps
•    Multi-select importing of translation jobs in Author-it Localization Manager
•    History improvements in Author-it and Author-it Live, including adding save point comments
•    Acrolinx IQ 2.0+ support
•    Author-it plug-in architecture extended to support event based plug-ins
•    Author-it Live User Interface available in Japanese. German and French updated

Please refer to the release notes for detailed instructions on installation and upgrades.  Registered clients can download the installation files here. For further information about the exciting new features visit our website www.author-it.com.

Internet Explorer 9 Support

The My Author-it portal currently does not support Internet Explorer 9.

Please use one of the following browsers: Internet Explorer 7 or 8, Firefox 3 or Chrome.

Exciting New Author-it Innovations

Do you constantly struggle with the vast amount of information we encounter on a daily basis?Think of your company intranet, website or knowledge base, even the help systems of the various applications we use; all are a navigational minefield to access relevant information.

It was this sense of frustration that led to our latest product, Author-it Aspect which currently in beta. We are excited about this product and look forward to hearing your feedback on our innovative new solutions coming soon. See our website for further details.

New Dictionaries For Spell Checking

A number of new dictionaries are now available for spell checking content in Author-it 5 libraries. See the KC for further details and go to the software downloads area of this site to download the dictionaries.

Do You Need To Upskill In Author-it But Cannot Afford Time Out Of The Office?

Then the Author-it Online Course Series may be for you. There are a range of topics to choose from including Author-it Core, which is run over 4 consecutive days in 3 hour blocks, and is designed for a complete overview of the product, and a number of one hour courses that are designed to quickly upskill Author-it clients in specific areas, such as Customizing HTML, Author-it Variants and Structured Authoring. All courses are conducted by certified Author-it trainers and provide a great cost effective way to improve your productivity and efficiency. See our training page on the Author-it website for further details and course information.

I Need to Log a Problem But I Can't See How To Do So?

In Author-it problems are called "cases". To be able to log a case you need to firstly login using your email address and password allocated at registration. Log in via the "Login Form" located at the bottom left side of this screen. Once you have done so, you will see additional menu options including "Cases" where you can view existing cases, and "New Case" where you can log new problems.

What If I Am On Version 4?

If you are on version 4 you will need to review the Upgrading to 5 process, complete acceptance testing and obtain a license file from your Account Manager prior to commencing the upgrade.

My Author-it Client Portal

The Author-it Client portal now provides direct access to latest files and all of the Author-it Documentation. In addition you can log new cases directly via this portal, and view progress on existing cases.

If you are an existing client, you will be able to log in using your current login id and password.

If you are new to Author-it, you will firstly need to register and we will then contact you regarding your requirements. Once this process has been completed you will be able to download a product evaluation, log support cases, view all Author-it Documentation and access the Knowledge Center.

Having Issues Accessing Areas of the My Author-it Portal?

If you are having issues accessing specific areas of My Author-it, or cannot see the software downloads option in the menu, it is likely you have either not registered or have not put in your login details (see bottom left screen).  If this is not the case please contact the support team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further advice and assistance.